This is the absolute best portable thermal printer I have ever used in my life! This thing is wonderful because it has a great nice sleek design, touch buttons on the top to turn on, and even has a roll of thermal paper already loaded into the machine when you take it out of the box. It also has a very nice velvet carrying case to use so that you can carefully transport it and take it anywhere you go. It's great because I'm able to print out things like shipping labels and documents on the fly. This printer is so easy to use there's an app that I downloaded and I literally go to that app click on the document or image that I would like to print, turn on my printer and make sure that it's Bluetooth to my phone, click on the image or document that I wish to print. And voila everything's done it prints it out for me perfectly every time! This printer is so smooth and the way that it prints the images are perfect every single time, the paper does not ever jam or crease or wrinkle. This is hands down the smoothest and ultimate in thermal printing! I also love this because it is so compact it very easily fits into the side pocket of my laptop bag. I take it out when I need it I put it up when I don't it's not big and bulky so easy to use! I recommend this to anyone who doesn't consider their self to be tech savvy. I myself felt the same way and honestly I still do aside from a little bit of the basics here and there I don't really have much computer knowledge whatsoever. But I can tell you that's all you need to work this printer if even that much basic knowledge. It's literally is easy as download the app take the printer out of the box, press the easy to use touch button on top of the printer, when the light turns green it's on make sure your phone is Bluetooth to the printer go on the app choose what you would like to print out click on it hit print and Wham it's done just like magic! Couldn't be easier. And another great thing about this is you charge it up with a basic USB to see charger how awesome is that!? If you want to see this for yourself, there are several on YouTube available to watch that demonstrate this in seconds, and they're step by step. I'm super grateful that I was able to have the opportunity to try this awesome product thanks to Amazon's great program!