When I received this from Amazon I noticed that some of the printed box was missing near where it is sealed. This indicates that it might have been opened and resealed. Inside the box everything seemed fine, all professionally taped etc so if it was resealed it has to be factory.Unpacked it, put in the ink, turned it on, it went though a ridiculously loud charging period for the ink.I inserted an SD memory card straight out of a newer camera. Nothing, no change in the status panel. Cannot select a photo. The little light when on then off.I tried a CF card, it read it, the status changed on the panel, found "no pictures". I attempted a newer SD card and then an old style SD card, each time taking a picture with the camera. I then tried a different camera (older) still nothing. I also tried another CF card with many different types of images, JPG, JPEG, TIFF some taken with various cameras over the years, "no pictures" found. I gave this printer every opportunity to work that I could think of.Ok no biggie I figured, I will just install the printer drivers and use the computer. I can live without the portable feature.That did not work either, the software is over 10 years old, the print driver failed. I tried a second computer that I have recently purchased (so it's "clean") Installed all the older software ok and even downloaded the newer from Epsons website. Did not recognize the printer.Gave up, sending back to Amazon.In my opinion, if this was not a referb sent to me, then it's junk. I would not recommend taking the chance, there are newer 4x6 printers out there.