The label printer is well packaged and suitable for use in places with small spaces. It can be installed according to the video on the installed according to the video on the website. You need to restart your computer after installation. I have used it for a while and it works well. Recommend it.The label printer is easy setup and the label came out fast and cleanly. But the software it comes with doesn't work for my MAC. Have to go to their website to download the app. All in all, I would say this is a pretty good thermal printer.Bought this to use as a less expensive option to make UPS labels however, using the general UPS.com shipping site, this comparative model the manufacturer says is compatible is out of date and no long supported. Meaning, you can’t direct print from their website to the printer. It’s a little longer process to just generally print but, if you adjust the print settings to “no margins / scale to 100” it prints out fine.It works great with Amazon. I can't get it to work with Ebay. I've downloaded their drivers, their adobe type software, and the orientation and size of the print are never right. There are setup instructions for numerous selling sites but the one's for Ebay do not mach current Ebay.Nice label printer, built well with good material. Also, it prints very fast and cleanly prints.It came with printing one roll. It did take me some time to install, but customer service did help me out.I would give this product a four Star out of Five. And it is a great price.I tried setting this up with my Hp laptop, but apparently it’s not compatible with the software installed on that. I was able to set it up with my MacBook. I just don’t use that one often because it’s a bit old now. So I don’t recommend this unless you have a MacBook or an older PC computer/laptop.